Merchant Console
How to Enable a Clover Payment Gateway from Merchant Console
In this article, we will go over how to add a Clover payment gateway to your Merchant Console. From the homepage, locate the “Locations” tab. Select the Merchant that Clover will be added to. The "Payment Settings" should be in the top right corner ...
How to Enable a TSYS Payment Gateway from Merchant Console
In this article, we will go over how to add a TSYS payment gateway to your Merchant Console. From the homepage, locate the “Locations” tab. Select the Merchant that TSYS (Merchant Center) will be added to. The "Payment Settings" should be in the top ...
How to Enable a Worldpay Express Payment Gateway from Merchant Console
In this article, we will go over how to add a Worldpay Express payment gateway to your Merchant Console. From the homepage, locate the “Locations” tab. Select the Merchant that Worldpay Express will be added to. The payment setting should be in the ...
How to Retrieve a Payment Confirmation Receipt
As a merchant, you may be required to retrieve a payment confirmation receipt from a past transaction. From the homepage, select the transactions tab. Select the relevant transaction from the list. You may need to use the filter on the top right ...
Daily Cut-Off Time
A daily cut-off time may be set to allow Cashier App tickets to align with a Merchant’s business hours. The default daily cut-off time is 5 am, but a new cut-off time can be set in Console. To set a cut-off time, find the location where the cut-off ...
Learn About the Transactions Page
Learn About the Transactions Page The transaction page on the Merchants console provides many helpful features to keep updated on transactions, find specific translation, and do refunds. In this article, we will go over the features of the ...
How to Refund a Transaction from Console
Learn how to refund a transaction in Console From the Console homepage, tap on the transaction tab on the left of the screen. Select the transaction that need to be refunded Tap on the refund button at the top right of the screen It will prompt a ...
How to Edit a Location to Merchant Console
Learn how to edit a Location to Merchant Console Select the “locations” tab Select the location you need to edit Select the “edit” button on the right side of the details page. A pop up will appear where the edits can be made Tap save and the edits ...
How to Add a Location to Merchant Console
Learn how to add a Location to Merchant Console Select the “locations” tab Select the “+New” button on the top right corner A pop up will appear where you can add the name and address of the location The location will now appear in the list of ...
How to Remove a Device from Console
Learn how to remove a device from Console. From the Merchants page, locate the “Locations” tab. On a Reseller account, go to “Merchants” then “Locations” Select the location of the device will be removed. Select the device from the devices tab. A ...
How to Set Custom Tip Percentages
Learn how to set custom tip percentages The tip percentages displayed on the Cashier and Checkout can be determined by the merchant on the payment settings page of each location. Copper sets the default tips at 15% as the minimum, 20% as the ...
How to Add a Device to Console
Learn how to add a device to Console From the merchants page, locate the “locations” tab. Select the location the device will be added to. Select the “New” button on the “Devices” page. Enter the registration code that is displayed on the Cashier app ...
How to Set Tip Calculation Method from Merchant Console
Learn how to set tips calculation method on the Merchant Console As a Merchant, you have the ability to set how your tips are calculated. You can choose if you want to include taxes and fees as part of your tip calculation, or to exclude them and ...