How to Retrieve a Payment Confirmation Receipt

How to Retrieve a Payment Confirmation Receipt

As a merchant, you may be required to retrieve a payment confirmation receipt from a past transaction. 


From the homepage, select the transactions tab.



Select the relevant transaction from the list. You may need to use the filter on the top right corner of the page to locate the relevant transaction. To set the filter, check the box next to the filter you wish to use, and input the desired location/date range/CC info. 



This will bring you to the transaction details page. Click "View Receipt".




This page will take you to the payment confirmation receipt.



If you still have questions, feel free to contact us at support@usecopper.com or check out other help center articles.

    • Related Articles

    • How to Enable a TSYS Payment Gateway from Reseller Console

      In this article, we will go over how to add a TSYS payment gateway to your Reseller Console. From the homepage, locate the “Merchants” tab. Select the Merchant that TSYS (Merchant Center) will be added to. If you need to add a Merchant, check out ...
    • How to Enable a TSYS Payment Gateway from Merchant Console

      In this article, we will go over how to add a TSYS payment gateway to your Merchant Console. From the homepage, locate the “Locations” tab. Select the Merchant that TSYS (Merchant Center) will be added to. The "Payment Settings" should be in the top ...
    • How to Enable a Clover Payment Gateway from Merchant Console

      In this article, we will go over how to add a Clover payment gateway to your Merchant Console. From the homepage, locate the “Locations” tab. Select the Merchant that Clover will be added to. The "Payment Settings" should be in the top right corner ...
    • How to Enable a Clover Payment Gateway from Reseller Console

      In this article, we will go over how to add a Clover payment gateway to your Reseller Console. From the homepage, locate the “Merchants” tab. Select the Merchant that Clover will be added to. Select the location that Clover will be added to.  Tap on ...
    • How to Enable a Worldpay Express Payment Gateway from Reseller Console

      In this article, we will go over how to add a Worldpay Express payment gateway to your Reseller Console. From the homepage, locate the “Merchants” tab Select the Merchant that Worldpay Express will be added to. Select the location that Worldpay ...